Top FAQ's

We strive to keep our customers informed. Please contact us if you don't find the answer to your question contained within the content of this page. A team member will respond to you via email.

1Can RiviWeb integrate AI solutions into my website to manage basic SEO and marketing?

Yes. RiviWeb can integrate modern AI-powered solutions into your website to assist with SEO, marketing automation, customer engagement, analytics, and content workflows. The goal is to use AI strategically to improve efficiency, increase visibility, and help businesses scale their online presence more effectively.

Rather than allowing AI to completely manage a website without oversight, current best practices focus on combining AI tools with professional human guidance. This creates a stronger, more accurate, and more effective long-term strategy.

AI solutions can assist with:

  • Automated SEO analysis and recommendations
  • AI-assisted content generation and optimization
  • Keyword and competitor research
  • Technical SEO monitoring and site audits
  • Smart metadata and schema generation
  • AI-assisted blogging and social media workflows
  • Lead qualification and chatbot systems
  • Automated email marketing sequences
  • CRM integrations and lead nurturing
  • AI-enhanced analytics and reporting dashboards
  • Personalized user experiences and recommendations
  • AI-assisted advertising optimization

RiviWeb focuses on combining custom development, human SEO expertise, and AI-assisted automation to create a balanced approach that supports both performance and long-term growth.

Examples of AI integrations may include:

  • AI-powered live chat assistants
  • AI customer support systems
  • AI-enhanced WordPress workflows
  • Automated blog topic generation
  • AI-driven local SEO enhancements
  • Smart lead routing systems
  • AI-assisted content optimization tools
  • CRM automation platforms
  • AI-driven analytics and conversion tracking systems

Best practices also include maintaining strong human oversight, fact checking AI-generated content, protecting user privacy, preserving brand voice, and avoiding low-quality automated SEO tactics that could negatively impact search rankings.

In short, RiviWeb can integrate advanced AI solutions into your website and marketing systems to help improve efficiency, lead generation, customer engagement, and SEO performance while still maintaining professional oversight and high-quality development standards.

2 Why are RiviWeb’s pricing and service structure often more competitive than many traditional agencies?

RiviWeb was intentionally structured to combine the personalized experience of a boutique agency with the efficiency and scalability of modern development technology. Our clients receive custom-tailored solutions, direct communication, and personal attention while also benefiting from advanced systems that allow projects to move efficiently and cost effectively.

Unlike many large agencies where communication can become fragmented or difficult, RiviWeb prioritizes accessibility and strong client relationships. Clients work closely with a dedicated point person who remains actively involved throughout the project, helping ensure clear communication, responsiveness, accountability, and a more personalized overall experience.

Our company utilizes a combination of:

  • Custom development solutions
  • AI-assisted workflows
  • Advanced SEO systems
  • Modern automation tools
  • Optimized project management processes
  • Performance-focused website architecture
  • Scalable development systems

This modern operational structure helps reduce unnecessary overhead and production inefficiencies while still maintaining high standards for quality, design, performance, SEO, security, and long-term scalability.

Every project continues to receive professional oversight, strategic planning, human creativity, and customized implementation. We believe technology should improve efficiency and client results without sacrificing craftsmanship, communication, or personal service.

Our goal is to provide businesses and organizations with high quality digital solutions that combine boutique-level attention and accessibility with the advantages of modern technology, advanced development systems, and efficient production workflows.

3Why do some websites look so much better than others?
Quality of images! Quality of images! Quality of images! If you do not hire a professional photographer, and especially for eCommerce products, your website cannot possibly have the same look as others with professional photographs. We can enhance your images to a certain point and mix professional stock imagery and video into your website build, but a website with professional photography will always look better.
4Will team riviweb really teach me everything I need to know to maintain and manage my own SEO enhanced professional website?
Yes. We guarantee that you will not only get a professional website, but you will also know how to maintain and update your website. Remember, if we build your website, your WordPress training and support is FREE.
5Can I get the same results with a simple drag and drop website builder?
Absolutely not. To fully maximize your SEO, which is critical to the success of a website business, and to have a truly customizable and scalable website platform, it is very important to understand the difference between your options. Contact us for more information.
6Why is SEO important?
SEO stands for "Search Engine Optimization" and it's one of the most important factors to the success of your website, your brand, and your business! It creates positioning at the top of search results through web content, links, and site optimization. Search engines examine your website and if your site has no relevant content that is related to your business, you will never get a good ranking. If you can't bring people to your site reliably with SEO then your online business will not succeed.
7What is Hosting?
A website cannot exist online without hosting. Your website is a composition of files that are text, code, images, and much more. When linked together by a website builder like RiviWeb™, these files create your very attractive, highly functional website. "Web hosting" refers to the servers and the infrastructure that stores your files and delivers them when people visit your website. As your website host, we offer storage for and access to these files on a server connected to the Internet. When someone loads your site, all of your "files" are delivered to their device.
8Do I have to host with RiviWeb™?
No. We would be happy to build and maintain your website no matter where your website is hosted.
9What is website migration?
RiviWeb™ offers both free and paid migration services. We will move your website from the existing web hosting account to your RiviWeb™ account. Important: Help us make this a smooth transition by giving us the correct information. In some cases, we may want to chat with your script/web developer.
10How long do requested website updates take?
Typically, once we receive your update request via email, your request is assigned to a developer. Average updates take 1-3 days to complete. Same-day service is available upon request.
11How long will my website build take?
A RiviWeb™ team member will contact you to discuss your project in detail. Up to three design concepts will be reviewed by you and a RiviWeb™ team member, via email and or during a phone conversation. The estimated time for each website build (not to exceed five pages) is five to seven days. For eCommerce websites, plan to work with a RiviWeb™ eCommerce expert for fourteen to twenty days.
12Does RiviWeb™ Offer Payment Plans?
Yes. RiviWeb™ offers payment plans to qualified individuals.
13Does RiviWeb™ Offer Free SSL Certificates?
Yes. Most website builds will come with a one-year SSL certificate, at no charge to the customer.
14Can I have a professional WordPress website with Drag and Drop Capabilities?
Yes. We can build a WordPress website to your specification with easy-to-use Drag and Drop functionality.
1Will my website be fast and secure with a starter hosting plan?
Yes. No matter what plan you choose, your website will be secure, load quickly and we even include backups. With RiviWeb hosing, the only difference in maintenance plans is the number of services included.
2Will I have a direct phone number for my developer or designer in charge of my website build, and can I call them any time I need help?
Yes. RiviWeb is a boutique agency, and we specialize in giving customers a service that large companies cannot compete with.
3Will I be able to manage my own website with ease after RiviWeb™ training.
Yes. If you request a simple user-friendly platform, we guarantee it! We provide paid WordPress training for beginners and more advanced users, and we offer a 10-hour guarantee with our WordPress training.
4What do I need to do to see my website rank higher on Google?
You must optimize your website properly. Some of the basics: Start with a theme that is SEO optimized. Optimize all of your images and video. Display relevant content on every page and optimize every page. Learn about SEO and hire a professional for best results.
5How long will it take to see the results of website optimization?
You will see an immediate result in your website speed. With regard to ranking higher on Google, six to nine months, and a one-year commitment for best reults.
6What is included with website maintenance?
Website maintenance includes the continual updating of plugins, and updates to installed software. Website maintenance maintains the general health of your website, and website updates refers to content updates (images, copy, etc.). These are two separate services charged at different rates.
7Does website maintenance include potential future plugin and software conflicts?
No. While uncommon, we cannot control the future compatibility of third-party software and plugins. Customers will be notified of potential future conflicts and may be charged a $75.00 fee for the software updates.
8Is there a way to avoid future fees related to software conflicts?
Yes. Choose one of our advanced or pro monthly maintenance plans from our hosting page, and you will never be charged for future software conflicts.
9Do any of the RiviWeb™ plans include website content updates?
Yes. Choose a monthly plan from our hosting page that includes website updates.
10Are RiviWeb™ servers secure?
We host websites on the newest and most secure servers. We maintain strong business relationships with server locations in Provo, Utah and Houston, Texas. As a boutique agency, our focus is superior customer service. We use SiteLock® for security services including Malware Scanning, Secure Malware Alert & Removal Tool (SMART), TrueShield Web Application Firewall (WAF), TrueSpeed Content Delivery Network (CDN), Blacklist Monitoring, Website Application Scanning, and SQL Injection Scanning.
11Will I have access to my web files?
Yes. Customers have access to their web files including secure backups of website files.
12Can I move my website to another hosting company?
Yes. If for any reason you are not satisfied with our service, you can move your website to the hosting environment of your choice.