Troubleshooting WordPress plugins can be a tricky task, but there are a few steps you can take to help you identify and resolve issues:

1. Check for conflicts: Deactivate all other plugins except the one you're troubleshooting and see if the issue persists. If the problem disappears, then reactivate each plugin one-by-one until you find the conflicting plugin.

2. Check for compatibility: Ensure that the plugin is compatible with your version of WordPress and that it is updated to the latest version.

3. Check error logs: Check your website's error logs for any related error messages that could give you a clue about the issue. You can access these logs in your web hosting control panel or by using a plugin like WP Debugging.

4. Disable caching: If you're using a caching plugin or a CDN, try disabling them temporarily to see if they are causing the issue.

5. Contact the plugin author: If you can't find a solution to the issue, contact the plugin author for assistance. Many plugin authors have support forums or email support where you can ask for help.

6. Reinstall the plugin: If all else fails, try uninstalling and reinstalling the plugin. This may fix any corruption or other issues with the plugin files.

By following these steps, you can troubleshoot WordPress plugins and identify and resolve any issues that you may be encountering. Contact RiviWeb for help with your plugins, and we will get you on the right track. We also offer a starter WordPress training course, and an advanced WordPress training course.